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Raglan Housing Association


For all housing enquiries contact the Housing Services Centre 
Email hsc@raglan.org
Telephone 0845 070 7772
Out of hours contact information
All calls to and from Raglan may be recorded

Head Office
Wright House
12-14 Castle Street
Poole BH15 1BQ
Tel: 01202 678731
Fax: 01202 665091
Textphone: 01202 312771 (For deaf and hard of hearing)

Raglan Helpline
(For emergencies - outside office hours)
Tel: 0845 762 6112

Area Offices
22-24 Oxford Road
Bournemouth BH8 8EZ
Email: south@raglan.org

Raglan Housing Association owns and manages over 11,000 homes across Southern England and the Midlands. We are committed to providing affordable housing in areas where it is needed most, with an ongoing development programme that focuses on building family housing to rent or buy. The Association's head office is in Poole, Dorset.

Older people

Raglan Housing Association owns and manages homes across England that are for sale on long leases to people of retirement age.

Most of these homes are self-contained flats, but some are bungalows. The majority were developed and built by private house-builders in the 1980s and sold on to Raglan, but some are new builds funded by government subsidies.

All our retirement leasehold schemes have been purpose-built to a specification that incorporates amenities and design features especially suitable for older people, including:

  • Pull-cord alarm call system in each room
  • Waist-height power sockets
  • Resident manager providing: on-site security; supervision of services such as communal cleaning and gardening and a "good neighbour" role to residents
  • Residents' lounge
  • Laundry facilities
  • Guest room
  • Emergency alarm link to a central control when the resident manager is not on duty

Raglan Housing Association properties in Southampton for older people include:
Cinnamon Court,
69-75 Hill Lane,
SO15 5RT

Merlin Lodge,
2 Wharf Road,
SO19 9DS

Kerrigan Court,
16-20 Westwood Road,
SO17 1JT

Sycamore Lodge,
151 Paynes Road,
SO15 3SE

Link to contact details

Domestic Violence Refuge Service

There are many access routes into the services, reflecting the fact that the need for accommodation and support arises at times of crisis. Access will however primarily come via Southampton City Council Homelessness Unit 023 8083 2327/2737. Local Housing Offices, the Police, Southampton City Council Children and Learning Directorate, Independent Domestic Violence Advisory Service, self-referrals, emergency calls from the public or other agencies where the woman is clearly escaping domestic violence. This will include agencies from outside of Southampton City Council's boundaries.

Link to contact details